About Us

Innovation in Intelligent Document Processing

WE ARE SmartImage

SmartImage specialises in a range of innovative technology solutions, including intelligent document processing, automation, machine learning, and advanced document storage. Our cutting-edge solutions are designed to transform unstructured content into structured documents and data, allowing organisations to become more efficient and hyper-automated.

We envision a future where SmartImage's innovative document management solutions elevate businesses, streamline processes and empower organisations to focus on growth and core objectives, creating a world of enhanced efficiency and potential.

Our mission revolves around creating, refining, and implementing cutting-edge IDP and electronic document preservation solutions that transform how organisations handle, retrieve, and engage with their documents, empowering them to attain operational excellence and unlock their maximum potential.

Strive for excellence - We relentlessly pursue the highest quality in our products, services, and customer experiences.
Mindful innovation - We thoughtfully explore new ideas and technologies, always considering their impact on our customers and the world.
Adaptability - We embrace change and foster a culture of continuous learning, growth, and improvement.
Reliability - We build trust with our customers and partners by delivering consistent, dependable, and secure solutions.
Teamwork - We collaborate effectively, combining diverse perspectives and skills to achieve our shared vision and goals.

At SmartImage, we are committed to shaping a future where technology and humanity work together in harmony for the greater good. By pushing the boundaries of technology and continuously innovating, we aim to leave a positive impact on businesses, communities, and the environment.

Why Choose Us

Seamless Integration
Maximised Productivity
Adaptive AI
Robust Security
Tailored Support
& Much More ...

Our Competitive Edge

Experience Unparalleled Efficiency with SmartImage

In today's dynamic digital environment, harnessing and leveraging information efficiently is the linchpin to success. SmartImage serves as your trusted partner, offering a robust, automated Intelligent Document Processing (IDP) solution. We focus on transforming your content management approach, facilitating a smooth transition from data chaos to structured insights, propelling your business forward on the path to digital excellence.

Scalable: Our platform is designed to handle the demands of both small businesses and large corporations, easily scaling to meet your needs.
Machine-learning powered: Harnessing the power of machine learning, our platform adapts and learns from your documents to continuously improve its performance.
Automated: SmartImage reduces manual efforts, allowing your team to focus on strategic tasks while our system takes care of your document processing needs.
Reliable: Our commitment to accuracy and data integrity means you can trust SmartImage to deliver reliable and precise results every time.
Transformative: We're not just about document processing. We're about transforming your business operations, enabling faster decision-making, improved productivity, and substantial cost savings.

Choosing SmartImage is more than an investment in a tool; it's a decision to step into the future of hyper-automation. Discover the difference SmartImage can make for your organisation.

Our Process

Stages of Transformation: Unleashing the Power of IDP

Effortlessly, SmartImage simplifies the process of digitising paper and ingesting electronic content from multiple external sources. Leveraging smart technologies, SmartImage identifies documents and extracts pertinent information according to pre-established models and rules. SmartImage then consolidates documents and extracted information into standardised formats and delivers smart content directly to enterprise platforms.

Discover

The discovery phase in SmartImage crucially identifies raw content, setting the foundation for document processing. This stage analyses unstructured and semi-structured documents, determining the right approach for future processing stages.

Ingest

The ingestion phase in SmartImage is key, collecting and preparing documents from multiple sources for further processing. This stage involves detecting and ingesting documents, including emails, shared drives, scanned images, and integrating seamlessly with various document management or cloud storage systems.

Identify

The identification phase in SmartImage is integral for classifying various document types and organising them for efficient processing. This involves the automated examination of the structure, layout, and content of ingested documents for streamlined procedures.

Extract

The extraction phase in SmartImage is essential for transforming raw data from identified documents into structured insights. Leveraging various techniques such as barcodes, machine learning, OCR, and OMR, this phase accurately extracts and indexes relevant data from documents, translating it into actionable information.

Deliver

The delivery phase in SmartImage ensures that processed documents and extracted metadata are seamlessly integrated into enterprise platforms. By assembling raw images and metadata into structured, searchable documents, this phase provides valuable, easily accessible information for various business applications.

Preserve

SmartImage's preservation stage focuses on long-term accessibility of processed documents. It streamlines retrieval by securely storing documents in a centralised repository, complying with data retention regulations, ensuring easy location and access to information, reinforcing the overall document lifecycle management.

Tailored to Meet Your Unique Needs

Beyond Standard Processes. Beyond Typical Results.

Every organisation is unique, and so are its challenges. That's why at SmartImage, we believe in going beyond one-size-fits-all solutions. Our 'Custom Solutions' serves as a pivot from our proven methodologies to the specific use-cases of different industries. We focus on understanding your specific requirements, industry nuances, and tailor our Intelligent Document Processing solution to deliver results that exceed expectations. Discover how SmartImage can help you unlock new levels of efficiency and productivity with solutions designed exclusively for your needs.

Simplified: Streamlines your business processes by eliminating unnecessary complexities. Our custom solutions are designed to enhance efficiency and productivity in your operations.
Modular: Offers flexible features that can be mixed and matched to meet your unique business needs. Our modular approach allows us to tailor solutions specifically for you.
Adaptive: Our solutions are built with adaptability in mind, capable of accommodating changes in business requirements, technology, and industry trends.
Responsive: Guarantees user-friendly and efficient operations. Our solutions are designed with users in mind, enabling easy navigation and swift task execution.
Transparent: Enables insightful, data-driven decision making by providing clear and accurate information. Our solutions give you a transparent view of your operations, helping you make informed decisions.

Explore the limitless potential of custom solutions with SmartImage. Whether your aim is to streamline processes, boost efficiency, or simply to adapt to the ever-changing business landscape, we're here to help. Experience the power of simplicity, modularity, adaptiveness, responsiveness, and transparency in your operations. Begin your journey with SmartImage today - where your needs shape our solutions.

Unleashing Innovation Across Industries

Bridging Technology and Industry-Specific Expertise

From healthcare to finance, and from real estate to the public sector, our cutting-edge SmartImage technology finds application across a multitude of industries. By understanding the distinct challenges and dynamics of different sectors, we tailor our Intelligent Document Processing solutions to meet industry-specific requirements. Explore how we are driving digital transformation across industries.

Healthcare

Streamline patient records, manage insurance claims, and ensure regulatory compliance with tailored IDP solutions.

Finance

Enhance efficiency in processing loan applications, compliance documents, and customer records while ensuring data security and privacy.

Real Estate

Simplify property document management, contract processing, and tenant applications with automation, reducing errors and saving time.

Public Sector

Improve public service delivery with efficient document handling, data extraction, and easy retrieval of citizen records and policy documents.

Education

Enhance administrative efficiency by automating student records, admission forms, and document archiving.

Legal

Simplify the management of case files, contracts, and legal documentation, ensuring accuracy and faster processing.

Client Testimonials

Success Stories From Our Valued Clients

Discover how we've empowered businesses with our intelligent document processing solutions. Here are some of their stories, straight from our clients who've experienced first-hand the transformative impact of SmartImage.

Thank you so much for showing me this feature, I never even knew that I could do this. You saved me a lot of time.

Estie Beckett

Quality control

You are a lifesaver. How would I have done this without you?

Daniel

Scanner Operator

I think you should make your office here. It is nice to have you around when we have issues.

Golden Maboka

Scanner Operator

Thank you for your help. If you were not here I would have made a big mistake.

John

Scanner Operator

It is always nice to have you here. Why do you not come more often?

Nomsa Machimane

Data Administrator

It is now perfect much thanks for the input. We learn and grow every day.

Koziba G Thanye

Senior Officer-Records and Admin

Thank you Team. We look forward to using the latest SmartImage Release 2301.

Bella Marape

Senior Systems Analyst

Thanks a lot, to you and your team for the continuous support and assistance.

Nomsa Machimane

Data Administrator

Thanks Guys, the SI support has always been good!

Peter Botha

Project Manager

Thumbs up to the support team for their prompt and efficient response in resolving user queries related to the system.

Anastasia Seakgosing

Records Officer

Just a word of thanks to you all, especially on the … application that you have worked so hard on ... and it is working 100%.

Gail Graham

Processing Centre Manager