How SmartImage collects, uses and protects your personal information.
Last updated: June 2026 · SmartImage (Pty) Ltd
SmartImage (Pty) Ltd (“SmartImage”, “we”, “our”, or “us”) respects your privacy and is committed to protecting any personal information you provide through our website.
We may collect personal information when you:
Information collected may include:
We may also collect limited technical information, such as browser type, device information, IP address, pages visited, and website usage statistics, through cookies and analytics tools.
We use information to:
Our website uses cookies and analytics technologies, including third-party tools, to understand how visitors interact with our website and to improve performance and user experience.
Cookies are small text files stored on your device. We may use the following types of cookies:
You may manage or disable cookies at any time through your browser settings. Disabling certain cookies may affect the functionality of the website.
Where analytics cookies are used, data is processed in accordance with our third-party analytics providers’ terms. You may also opt out of analytics tracking directly through the relevant provider’s opt-out tools.
SmartImage does not sell personal information.
Information may be shared with trusted service providers who assist with website hosting, analytics, marketing communications, and business operations, subject to appropriate confidentiality and security obligations.
We may disclose information where required by law.
SmartImage uses third-party service providers, including website hosting and analytics platforms, that may be based outside of South Africa. As a result, your personal information may be transferred to, stored, or processed in countries outside South Africa, including the United States.
Where such transfers occur, SmartImage takes reasonable steps to ensure that recipients are subject to appropriate data protection obligations consistent with POPIA or comparable legal frameworks, and that your personal information remains adequately protected.
By using our website or submitting information through our contact forms, you acknowledge that your information may be processed in this manner.
We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.
SmartImage retains personal information only for as long as is necessary to fulfil the purpose for which it was collected, to provide the services or information requested, or as required by applicable law or regulation.
Once personal information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it in a secure manner.
Our website may contain links to third-party websites. SmartImage is not responsible for the privacy practices, content, or security of external websites.
Subject to applicable law, including the Protection of Personal Information Act (POPIA), you may request access to, correction of, or deletion of personal information held by us where legally permissible.
You have the right to lodge a complaint with the Information Regulator of South Africa if you believe that your personal information has not been handled in accordance with applicable law.
The Information Regulator can be contacted as follows:
Where you have provided consent to receive newsletters or marketing communications, you may withdraw that consent at any time by:
We will process your request promptly and without charge.
In accordance with the Protection of Personal Information Act (POPIA), SmartImage has designated an Information Officer to ensure compliance with applicable data protection obligations.
For privacy-related enquiries, requests, or complaints, please contact our Information Officer directly:
SmartImage (Pty) Ltd
First Floor, Building 2, Delta Park
749 Rubenstein Avenue, Moreleta Park
Pretoria, 0181, South Africa
Email: info@smartimage.co.za
Telephone: +27 87 096 0700
We may update this Privacy Policy from time to time. Any changes will be published on this page and become effective upon publication.